Only New Homes

Last updated: 29 May 2026

This Privacy Policy explains how onlynewhomes.london (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use our website and services. We are the “data controller” of the personal data you provide to us. We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information we collect

We collect personal data that you provide directly to us, including when you:

Submit an enquiry or “Request details” about a development (name, email, phone, message).
Request a free shortlist (your budget, preferred areas, property type, timeline, purpose, and contact details).
Contact us through the “Get in touch” form or by email.

We also automatically collect limited technical data (such as IP address, browser type, and pages visited) through standard server logs and essential cookies, to operate and secure the site.

2. How and why we use your data (lawful basis)

To respond to your enquiry and provide our service — matching you to developments, preparing shortlists and arranging viewings (lawful basis: performance of a contract / steps taken at your request).
To contact you about properties and guidance relevant to your request (lawful basis: legitimate interests, or consent where required).
To operate, secure and improve the website (lawful basis: legitimate interests).
To comply with legal obligations where applicable.

3. Sharing your data

We may share relevant enquiry details with the property developer or their appointed sales agent so they can respond to your interest. We do not sell your personal data. We may use trusted service providers (for example, hosting and email) who process data on our behalf under appropriate agreements.

4. Data retention

We keep your personal data only for as long as necessary for the purposes set out above, after which it is securely deleted or anonymised.

5. Your rights

Under UK GDPR you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request erasure of your data (“right to be forgotten”).
Object to or restrict our processing.
Request portability of your data.
Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at hello@onlynewhomes.london. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

6. Cookies

We use essential cookies required for the site to function. Where we use any non-essential or analytics cookies, we will request your consent first. You can control cookies through your browser settings.

7. Data security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work to protect your information.

8. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the latest version.

9. Contact us

Questions about this policy or your data? Email hello@onlynewhomes.london. See also our Terms of Use.

Privacy Policy